FAQ - LouD Marketing Services

Who do you work with?
→ We work with small to mid-sized businesses that want professional marketing support without hiring a full team.
What services do you offer?
→ We offer marketing strategy guidance, social media management, content creation, paid ads, email marketing, branding and more.
Do you take on ongoing clients or one-off projects?
→ Both! Some clients work with us monthly, others bring me in for a specific campaign or audit.
Are you a solo marketer or do you have a team?
→ LouD is a solo marketing agency, but frequently collaborates with trusted web designers, photographers and other providers when required. You’ll always work directly with founder and Marketing Consultant Louise.

How much do your services cost?
→ Our prices are designed to be affordable for small business owners, you can find full details here: https://loudmarketingservices.com/pricing/
Do you offer packages or retainers?
→ Yes, we offer monthly retainers for ongoing marketing support, as well as one-time project packages.
What does the process look like once we start working together?
→ It starts with a discovery call, then we’lll send a proposal and timeline. Once approved, we’ll set up a kick-off meeting and get to work.
How long does it take to see results?
→ It depends on your goals. Social growth and engagement take time, while ads or email campaigns can show quicker wins.

How do you communicate with clients?
→ Most of clients prefer email or whatsapp for day-to-day updates, plus scheduled check-ins each month. However, we’re flexible and happy to work in a way that suits you.
Will I be able to give feedback or request changes?
→ Absolutely! We want the work to reflect your brand voice and vision. Collaboration is key.
Do you work with clients outside of Lanarkshire?
→ Yes! Most of our work is remote, so location isn’t an issue.

Do you offer audits or strategy sessions?
→ Yes, we offer free or low-cost social media audits to identify what’s working and where to improve.
Do you create content too, or just strategy?
→ We can handle both, from planning and writing captions to managing posting and engagement.
Can you help me with ads or SEO too?
→ We can manage paid social campaigns directly and offer insights into SEO and where to focus your energy. For more technical SEO requirements, we can put you in touch with an SEO specialist.

What makes working with you different from an agency?
→ You get personal attention, faster communication and strategies tailored specifically to your business (no cookie-cutter plans). We want you to understand what’s going on with your marketing at all times, so try to keep everything simple and accessible.
How far in advance should I book?
→ We usually book new projects 2–4 weeks in advance, so reach out early to secure your spot.